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Customer Journey Courses Online

Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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Explore the Customer Journey Course Catalog

  • Status: New
    New
    G

    Google Cloud

    借助 Agentspace 加速知识交流

    Skills you'll gain: Google Workspace, Collaborative Software, Application Deployment, Knowledge Transfer, Generative AI Agents, OAuth, API Gateway, LLM Application, Enterprise Application Management, Data Integration, Information Architecture, Tool Calling, Operational Efficiency, Data Store, Identity and Access Management, System Configuration, AWS Identity and Access Management (IAM)

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    L

    LearnQuest

    Mastering Digital Prospecting Foundations

    Skills you'll gain: Sales Prospecting, Lead Generation, Cross-Channel Marketing, Sales Development, Global Marketing, Communication Strategies, Customer Engagement, LinkedIn, Sales Pipelines, Sales Strategy, AI Personalization, Personalized Service, Customer Relationship Management (CRM) Software, Automation

    Intermediate · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Amazon Connect: Introduction to the Administrative Interface

    Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Advanced assistant customization with fine-tuning and context

    Skills you'll gain:

    Advanced · Course

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - 简体中文

    Skills you'll gain: Data Pipelines, Data Sharing, Extract, Transform, Load, Apache Airflow, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Data Lakes, Cloud Storage, Big Data, Data Transformation, Automation, SQL

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - 한국어

    Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Migration, Google Cloud Platform, Data Pipelines, Apache Airflow, Data Infrastructure, Data Sharing, Data Processing, Data Integration, IT Automation, Cloud Storage, Data Storage, Real Time Data, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    B

    Banco Interamericano de Desarrollo

    Design de projetos de governo digital

    Skills you'll gain: Digital Transformation, Data Integration, Talent Management, Program Evaluation, Data Strategy, Cybersecurity, Technology Strategies, Business Transformation, Policy Development, Governance, Project Design, Public Administration, Interoperability, Key Performance Indicators (KPIs), Process Improvement

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Google Threat Intelligence - Bahasa Indonesia

    Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Threat Management, Cyber Threat Hunting, Cybersecurity, Incident Response, Continuous Monitoring, Security Information and Event Management (SIEM), Infrastructure Security, Vulnerability Assessments, Google Gemini, Risk Management Framework, Data Integration, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - 繁體中文

    Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Data Pipelines, Data Processing, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, Data Transformation, Automation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    생성형 AI 에이전트: 조직 혁신

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, AI Product Strategy, LLM Application, Customer experience improvement, Artificial Intelligence, Google Cloud Platform, Innovation, Organizational Change, Continuous Improvement Process

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Building Batch Data Pipelines on Google Cloud - 한국어

    Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Extract, Transform, Load, Data Processing, Data Integration, Apache Hadoop, PySpark, Apache Spark, Big Data, Data Transformation, Serverless Computing, Cloud Storage

    Intermediate · Course · 1 - 3 Months

  • P

    Pontificia Universidad Católica de Chile

    Magíster en Inversiones y Finanzas Aplicadas

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Descriptive Analytics, FinTech, Business Valuation, Derivatives, Public Key Infrastructure, Social Determinants Of Health, Portfolio Management, Corporate Finance, Customer Analysis, Credit Risk, Digital Transformation, Gerontology, Risk Analysis, Assertiveness, Governance, Financial Analysis, Health Policy, Object Oriented Programming (OOP)

    Earn a degree

    Degree · 1 - 4 Years

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In summary, here are 10 of our most popular customer journey courses

  • 借助 Agentspace 加速知识交流: Google Cloud
  • Mastering Digital Prospecting Foundations: LearnQuest
  • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
  • Advanced assistant customization with fine-tuning and context: Meta
  • Introduction to Data Engineering on Google Cloud - 简体中文: Google Cloud
  • Introduction to Data Engineering on Google Cloud - 한국어: Google Cloud
  • Design de projetos de governo digital: Banco Interamericano de Desarrollo
  • Google Threat Intelligence - Bahasa Indonesia: Google Cloud
  • Introduction to Data Engineering on Google Cloud - 繁體中文: Google Cloud
  • 생성형 AI 에이전트: 조직 혁신: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
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668 courses
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425 courses
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145 courses
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471 courses
Math and Logic
70 courses
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137 courses
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401 courses
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150 courses

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