Expectation Management

Expectation Management is the ability to set, manage, and meet expectations in various contexts such as projects, relationships, and the workplace. Coursera's Expectation Management catalogue equips you with the necessary skills to handle and align expectations effectively. You'll learn about setting realistic goals, communicating effectively to manage perceptions, navigating through complex situations, and continuously meeting and exceeding expectations. This catalogue will also provide insights on handling disappointment and adapting to changing circumstances – key competencies for project managers, team leaders, customer service professionals, and anyone who interacts with others in a professional setting.
6credentials
35courses

Most popular

Trending now

New releases

Filter by

Subject
Required

Language
Required

The language used throughout the course, in both instruction and assessments.

Learning Product
Required

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Get in-depth knowledge of a subject by completing a series of courses and projects.

Level
Required

Duration
Required

Subtitles
Required

Educator
Required

Results for "expectation management"

  • Status: Free Trial

    Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

  • Status: Preview

    Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, Technology Strategies, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Cost Management, Business Analysis, Expectation Management

  • Skills you'll gain: Performance Appraisal, Constructive Feedback, Employee Performance Management, People Management, Expectation Management, Conflict Management, Professionalism, Emotional Intelligence, Active Listening, Goal Setting

  • Status: Preview

    Skills you'll gain: Time Management, Productivity, Prioritization, Goal Setting, Organizational Skills, Self-Awareness, Personal Development, Performance Improvement, Planning, Delegation Skills, Professional Development, Multitasking, Expectation Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Constructive Feedback, Sales Presentation, Client Services, Rapport Building, Video Editing, Active Listening, Customer Relationship Building, Expectation Management, Relationship Management, Video Production, Professional Networking, Workflow Management

  • Status: Preview

    Skills you'll gain: Delegation Skills, Goal Setting, Prioritization, Risk Management, Scheduling, Time Management, Resource Management, Productivity, Organizational Skills, Personal Development, Expectation Management, Professional Development, Decision Making

What brings you to Coursera today?

Leading partners

  • University of California, Davis
  • University of California, Irvine
  • Arizona State University
  • Goldman Sachs
  • Packt
  • Skillshare
  • Kennesaw State University
  • Starweaver