Order Processing

Order Processing is a crucial function for any business that sells goods or services, requiring a systematic approach to manage, fulfill, and track customer orders. Coursera's Order Processing skill catalogue teaches you the key aspects of this vital operation. You'll learn how to effectively receive, handle, track, and deliver customer orders while ensuring high levels of customer satisfaction. The course covers various elements, from understanding customer order information, inventory management, effective communication with distribution channels and logistic service providers, to using technology-based solutions for order processing. You'll master skills needed to ensure accurate, timely, and efficient processing and fulfillment of customer orders, essential to thriving in roles like operations manager, supply chain coordinator, or logistics analyst.