Relationship Management

Relationship Management is a strategy designed to foster strong customer engagement and loyalty. Coursera's Relationship Management catalogue teaches you how to manage and grow relationships effectively in personal, social, and professional contexts. You'll learn about different relationship building tactics, ways to maintain positive and healthy relationships, the importance of emotional intelligence in relationship management, and techniques to handle conflicts and issues. Cultivate your skills in communication, conflict resolution, and empathy, equipping you with the tools necessary to forge productive and long-lasting relationships in both your personal and professional life.
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Results for "relationship management"

  • Status: New
    Status: Free Trial

    Skills you'll gain: Presentations, Professional Development, Emotional Intelligence, Public Speaking, Personal Development, Productivity, Relationship Management, Professional Networking, Branding, Business Planning, Problem Solving, Project Management, Contract Management

  • Status: Free Trial

    Skills you'll gain: Google Ads, Digital Marketing, Marketing Strategies, Media Buying, Performance Analysis, Paid media, Marketing, Digital Advertising, Advertising Campaigns, Social Media Strategy, Social Media, Relationship Management, Content Strategy

  • Skills you'll gain: Emotional Intelligence, Self-Awareness, Personal Development, Empathy, Teamwork, Social Skills, Professional Development, Relationship Management, Resilience, Conflict Management, Decision Making, Interpersonal Communications, Stress Management, Self-Motivation, Communication

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Fundraising, Grant Writing, Prospecting and Qualification, Philanthropy, Proposal Writing, Campaign Management, Business Writing, Ethical Standards And Conduct, Relationship Management, Communication Strategies

  • Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

  • Status: Free Trial

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions

  • Skills you'll gain: Team Building, Emotional Intelligence, Team Management, Collaboration, Conflict Management, Relationship Management, Team Motivation, Professional Development, Productivity, Leadership, Motivational Skills, Employee Coaching, Self-Awareness, Negotiation, Communication, Problem Solving, Decision Making

  • Status: Free Trial

    Liberty Mutual Insurance

    Skills you'll gain: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Lead Generation, Sales, Relationship Management, Upselling, Needs Assessment, New Business Development

  • Status: Free Trial

    Skills you'll gain: Human Resources, Human Resource Strategy, Industrial and Organizational Psychology, Human Capital, Human Resources Management and Planning, Employee Relations, Workforce Development, Business Ethics, Policy Development, Relationship Management, Conflict Management, Organizational Change, Change Management

  • Status: Free Trial

    University of California, Davis

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Content Strategy, Competitive Analysis, Forecasting, Content Performance Analysis, Expectation Management, Relationship Management, Content Marketing, Content Creation, Marketing, A/B Testing, Key Performance Indicators (KPIs), Goal Setting, Internal Auditing

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Leading partners

  • Packt
  • Starweaver
  • Skillshare
  • University of California, Davis
  • American Psychological Association
  • Kennesaw State University
  • Liberty Mutual Insurance
  • Rice University