User Research

User Research is a critical process in the development of products, services, or features, where insights about the needs and behaviors of users are gathered and analyzed. Coursera's User Research catalogue teaches you how to effectively conduct, analyze, and present user research in various contexts. You'll learn about various research methods, such as qualitative and quantitative research, surveys, interviews, and usability testing. Additionally, you'll gain skills in interpreting research data, understanding user personas, creating empathy maps, and applying insights to inform design decisions. As you navigate through the catalogue, you will understand the value of user-centered design and how to advocate for users in your organization.