Company, Product, and Service Knowledge

Company, Product, and Service Knowledge is an understanding of the details and intricacies of the company you work for, its offerings, and the services it provides. Coursera's catalogue in this skill teaches you how to understand, articulate, and use this information to benefit your role, the company, and its customers. You'll learn how to assess the market position of a company, understand its products and services deeply, and use this knowledge to improve sales, customer satisfaction, and company strategy. Additionally, you'll gain skills in communicating complex product information in a clear and concise manner, and in adapting to changes in company strategy and industry trends.
24courses

Most popular

Trending now

New releases

Filter by

Subject
Required

Language
Required

The language used throughout the course, in both instruction and assessments.

Learning Product
Required

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.

Level
Required

Duration
Required

Subtitles
Required

Educator
Required

Results for "company, product, and service knowledge"

  • Status: Free Trial

    Skills you'll gain: Consulting, Relationship Management, Business Consulting, Management Consulting, Product Strategy, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, Business Process, Business Transformation, Digital Transformation

  • Status: New
    Status: Free Trial

    Skills you'll gain: Product Roadmaps, AI Product Strategy, Product Strategy, User Story, Product Management, Stakeholder Management, Product Requirements, New Product Development, Responsible AI, Innovation, Company, Product, and Service Knowledge, Cloud Platforms, Market Research, Prioritization

  • Status: Free Trial

    Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, Presentations, Data Science, Company, Product, and Service Knowledge, Recruitment, Writing, Business Research, Portfolio Management, Data Analysis, Job Analysis, Problem Solving, Communication, Python Programming

  • Status: Free Trial

    Universidad Nacional Autónoma de México

    Skills you'll gain: Business Valuation, Financial Modeling, Financial Analysis, Financial Forecasting, Mergers & Acquisitions, Finance, Cash Flows, Financial Statements, Balance Sheet, Equities, Company, Product, and Service Knowledge

  • Status: Free Trial

    Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting

  • Status: Preview

    Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour

What brings you to Coursera today?

  • Skills you'll gain: Google Gemini, Productivity Software, Google Workspace, Generative AI, Responsible AI, Gmail, Google Docs, Enterprise Application Management, Company, Product, and Service Knowledge

  • Status: Free Trial

    Skills you'll gain: Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Retail Store Operations, Transaction Processing, Customer Engagement, Professionalism, Product Demonstration, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Active Listening, Communication, Non-Verbal Communication, Time Management

  • Status: Preview

    Skills you'll gain: Google Gemini, Google Workspace, Productivity Software, Generative AI, Google Docs, Responsible AI, Company, Product, and Service Knowledge

  • Status: Preview

    Coursera Instructor Network

    Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing

  • Status: Preview

    Skills you'll gain: Digital Transformation, Business Transformation, Business Technologies, Technology Strategies, Sustainability Standards, Sustainable Business, Benchmarking, Process Improvement, Automation, Company, Product, and Service Knowledge, Operational Efficiency, Emerging Technologies, Innovation, Market Trend, Data-Driven Decision-Making

  • Status: Free Trial

    Skills you'll gain: Wireless Networks, Telecommunications, Mobile Development, Apple iOS, Display Devices, Business Planning, Product Planning, Android (Operating System), Company, Product, and Service Knowledge, Communication Systems, Business Strategy, Network Analysis, Emerging Technologies, Operating Systems, Digital Communications, Peripheral Devices, Market Trend, Network Architecture, Global Positioning Systems, Market Analysis

What brings you to Coursera today?

Leading partners

  • Google Cloud
  • SAP
  • Yonsei University
  • Alfaisal University | KLD
  • Automatic Data Processing, Inc. (ADP)
  • Banco Interamericano de Desarrollo
  • CVS Health
  • Dartmouth College