Desktop Support

Desktop Support is a vital IT function that aids in maintaining and troubleshooting the technology infrastructure of a business, including hardware, software, and networks. Coursera's Desktop Support catalogue equips you with the skills needed to effectively diagnose and resolve a range of IT issues, from simple software installations to complex hardware malfunctions. You'll learn about various operating systems, network troubleshooting, remote support tools, and IT service management. Furthermore, you will gain knowledge on critical areas like data backup and recovery, system security, and user training. This skill set is essential for those seeking roles as IT support specialists, system administrators, or anyone interested in maintaining seamless technological operations within an organization.
15credentials
35courses

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  • This role has a £32,263 median salary ¹.

    description:

    A Computer Support Specialist provides technical help, resolving IT issues with hardware, software, and networks using Windows and Linux systems.

    This role has a £32,263 median salary ¹.

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Results for "desktop support"

  • Status: Free Trial
    Status: AI skills

    Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

  • Status: Free Trial

    Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Hosting, Cloud Engineering, Network Protocols, Cloud Computing, Professional Networking, Peripheral Devices, Information Technology, Cloud Infrastructure, Customer Service

  • Status: Preview

    Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

  • Status: Free Trial

    Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

  • Status: Free Trial

    Skills you'll gain: Operating System Administration, Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, Technical Support and Services, System Support, Computer Hardware, Help Desk Support, Mobile Security, Microsoft Windows, Networking Hardware, Technical Support, Mac OS, Linux, Virtual Machines, Cloud Computing, System Configuration, Network Security

  • Status: Free Trial

    Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

What brings you to Coursera today?

  • Status: Free Trial
    Status: AI skills

    Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing

  • Status: Free Trial

    Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Software Architecture, Technical Support, Computer Hardware, Cyber Attacks, Customer experience improvement, Customer Complaint Resolution, Operating Systems, Lifelong Learning

  • Status: Free Trial

    Johns Hopkins University

    Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support

  • Status: New
    Status: Free Trial

    Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security

  • Status: New
    Status: Free Trial

    Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Cloud Platforms, Virtual Machines, General Networking, Network Administration, Network Security, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Networking Hardware

  • Status: Preview

    Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

What brings you to Coursera today?

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