Quality Management

Quality Management is a systematic approach aimed at achieving long-term success through customer satisfaction. Coursera's Quality Management catalogue teaches you the principles and methodologies used to improve products, services, and processes. You'll learn about various aspects of quality management such as quality planning, quality assurance, quality control, and quality improvement. In addition, you will gain knowledge in key areas like the Deming Cycle, Six Sigma, Lean, and Total Quality Management (TQM). By the end of your learning journey, you will be equipped with the tools and techniques necessary to drive continuous improvement in any organization, aiding in the delivery of high-quality products and services.
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Explore the Quality Management Course Catalog

  • Status: New
    Status: Preview

    Skills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots

  • Status: Preview

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights

  • Status: Free Trial
    Status: AI skills

    Skills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Milestones (Project Management), Project Risk Management, Stakeholder Analysis, Quality Assessment, Team Management, Agile Methodology, Change Management, Interviewing Skills, Professional Development

  • Status: New
    Status: Free Trial

    Skills you'll gain: Earned Value Management, ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Management, Continuous Improvement Process, Quality Improvement, Program Implementation, Process Improvement, Culture Transformation, Project Performance, Risk Management, Cost Management, Operational Risk, Performance Measurement, Project Controls, Process Analysis, Performance Management, Quality Control, Project Management

  • Status: New
    Status: Free Trial

    Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Quality Management Systems, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, Change Management, Organizational Change

  • Status: Free Trial

    Skills you'll gain: Scope Management, Stakeholder Management, Project Schedules, Project Risk Management, Environment Health And Safety, Work Breakdown Structure, Project Scoping, Earned Value Management, Feasibility Studies, Risk Analysis, Quality Management, Procurement, Cost Estimation, Scheduling, Cost Management, Project Management Life Cycle, Communication Strategies, Contract Management, Risk Management, Project Controls

What brings you to Coursera today?

  • Status: Free Trial

    Skills you'll gain: Cost Management, Project Management Institute (PMI) Methodology, Project Risk Management, Scope Management, Agile Project Management, Agile Methodology, Stakeholder Engagement, Project Management Life Cycle, Agile Software Development, Project Scoping, Project Management, Adaptability, Project Documentation, Project Planning, Team Leadership, Project Coordination, Team Management, Stakeholder Management, Risk Management, Quality Management

  • Status: Free Trial

    University of Pennsylvania

    Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis

  • Status: Preview

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Quality Management, Process Improvement, Workflow Management, Leadership, Waste Minimization, Change Management

  • Status: Free Trial

    University of California, Irvine

    Skills you'll gain: Cost Estimation, Stakeholder Management, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Stakeholder Analysis, Peer Review, Budgeting, Scheduling, Risk Management

  • Status: New
    Status: Preview

    Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making

  • Status: Preview

    Korea Advanced Institute of Science and Technology(KAIST)

    Skills you'll gain: New Product Development, Supply Chain, Supply Chain Management, Supply Chain Planning, Quality Management, Logistics Management, Supplier Management, Inventory Management System, Corporate Sustainability, Coordination, Value Propositions, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour

What brings you to Coursera today?

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