Coursera Instructor Network
Human Resources Management and GenAI Specialization
Coursera Instructor Network

Human Resources Management and GenAI Specialization

Revolutionize HR with AI Tools. Enhance HR functions with AI-driven strategies.

Phil Gold
Starweaver
Eric Zackrison

Instructors: Phil Gold

Included with Coursera Plus

Get in-depth knowledge of a subject
4.9

(14 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.9

(14 reviews)

Beginner level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply Generative AI to transform HR functions, including recruitment and performance management.

  • Develop AI-powered strategies for effective recruitment and onboarding.

  • Utilize AI-driven analytics to enhance employee engagement and management.

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

September 2025

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Coursera Instructor Network

Specialization - 14 course series

What you'll learn

  • Explain key HR functions—recruitment, onboarding, performance management, and development—and their role in organizational success.

  • Execute recruitment and onboarding to align with goals, ensuring smooth transitions for new hires.

  • Apply performance management to set goals, give feedback, and boost engagement while ensuring compliance.

  • Create development plans to upskill employees, prepare leaders, and support succession planning.

Skills you'll gain

Category: Employee Retention
Category: Succession Planning
Category: Employee Onboarding
Category: Recruitment
Category: Leadership Development
Category: Training Programs
Category: Human Resource Strategy
Category: Workforce Development
Category: Human Resources
Category: Talent Acquisition
Category: Employee Engagement
Category: Performance Review
Category: Talent Management
Category: Performance Management

What you'll learn

Skills you'll gain

Category: Employee Engagement
Category: Responsible AI
Category: AI Personalization
Category: Data-Driven Decision-Making
Category: Generative AI
Category: Recruitment Strategies
Category: Human Resources
Category: Diversity and Inclusion
Category: Data Ethics
Category: Employee Performance Management
Category: Automation
Category: Human Resource Strategy
Category: Recruitment
Category: Talent Recruitment

What you'll learn

  • Apply key concepts of Generative AI and Large Language Models (LLMs) based tools in Automating Talent Acquisition tasks.

  • Apply prompt engineering techniques to effectively communicate with AI models in a TA and Onboarding contexts.

  • Develop AI-powered tools for various TA and Onboarding tasks using cutting-edge Gen AI platforms such as Open AI GPT and Google Gemini.

  • Apply Best Practices and Ethical considerations into your AI solutions and automations.

Skills you'll gain

Category: Prompt Engineering
Category: Automation
Category: Large Language Modeling
Category: Talent Acquisition
Category: Responsible AI
Category: Employee Onboarding
Category: Data Ethics
Category: Interviewing Skills
Category: Recruitment Strategies
Category: Talent Recruitment
Category: Google Gemini
Category: ChatGPT
Category: Business Process Automation
Category: AI Personalization
Category: Generative AI
Category: Recruitment
Category: HR Tech
Category: LLM Application

What you'll learn

  • Analyze key concepts and strategies within strategic HR management.

  • Apply efficient methods for talent management and performance appraisal.

  • Design comprehensive compensation strategies that align with organizational objectives.

  • Evaluate and incorporate advanced HR trends and practices to drive continuous improvement.

Skills you'll gain

Category: Performance Appraisal
Category: Talent Management
Category: Human Resource Strategy
Category: Compensation Strategy
Category: Organizational Development
Category: Employee Retention
Category: Case Studies
Category: Human Resources Management and Planning
Category: Employee Engagement
Category: Performance Management
Category: Talent Acquisition
Category: Human Resources
Category: Compensation Management

What you'll learn

  • Explore the fundamentals of Generative AI and analyze its impact on transforming people and talent management practices.

  • Apply Generative AI to enhance employee performance management, including continuous feedback and personalized development plans.

  • Design personalized learning experiences and create adaptive training programs using Generative AI in Learning and Development.

  • Explore how to leverage Generative AI for workforce planning, talent analytics, succession planning, and diversity initiatives.

Skills you'll gain

Category: Real Time Data
Category: Employee Performance Management
Category: AI Personalization
Category: People Development
Category: Employee Engagement
Category: Workforce Planning
Category: Human Resource Strategy
Category: Innovation
Category: Analytics
Category: People Analytics
Category: Workforce Management
Category: Generative AI Agents
Category: Talent Management
Category: Adaptability
Category: Human Resources
Category: Diversity and Inclusion
Category: Performance Management
Category: HR Tech

What you'll learn

  • Identify the applications of Generative AI in employee onboarding processes.

  • Apply GenAI tools to automate tasks such as personalization, document management, and feedback collection.

  • Design a basic strategy for integrating AI into existing onboarding workflows to improve efficiency and employee experience.

  • Discuss the ethical implications of using AI in HR processes and develop guidelines for responsible and unbiased implementation.

Skills you'll gain

Category: Employee Onboarding
Category: Automation
Category: ChatGPT
Category: Human Resources
Category: Data Analysis
Category: Responsible AI
Category: AI Personalization
Category: Document Management
Category: Generative AI Agents
Category: Data Ethics
Category: User Feedback
Category: Human Resource Strategy
Category: Employee Engagement

What you'll learn

  • Explain Key Concepts of Talent Pipeline Development

  • Implement efficient methods for sourcing and recruiting diverse talent

  • Create comprehensive strategies for employee engagement and retention

  • Assess and incorporate advanced HR trends and practices to drive continuous improvement

Skills you'll gain

Category: Diversity and Inclusion
Category: Talent Pipelining
Category: Talent Sourcing
Category: Leadership
Category: Human Resource Strategy
Category: Strategic Sourcing
Category: Employee Retention
Category: HR Tech
Category: Analytics
Category: Talent Management
Category: Recruitment
Category: Applicant Tracking Systems
Category: Human Resources
Category: Talent Acquisition
Category: People Development
Category: Employee Engagement
Category: Workforce Development
Category: Talent Recruitment
AI in Workforce Management

AI in Workforce Management

Course 82 hours

What you'll learn

  • Identify specific uses of AI in workplace management.

  • Design a detailed AI-driven workforce strategy.

  • Apply advanced AI applications for decision-making.

Skills you'll gain

Category: Data-Driven Decision-Making
Category: Business Ethics
Category: Strategic Planning
Category: Responsible AI
Category: Emerging Technologies
Category: Performance Improvement
Category: Workforce Planning
Category: Workforce Management
Category: Employee Performance Management
Category: AI Product Strategy
Category: Process Optimization
Category: Strategic Decision-Making
Category: Human Resource Strategy
Category: Resource Management
Category: Human Resources

What you'll learn

  • Describe how GenAI supports the performance review process and feedback delivery.

  • Utilize GenAI to provide real-time, continuous, and personalized feedback.

  • Analyze performance data with GenAI to uncover trends and insights.

  • Develop tailored development plans using AI-driven insights.

Skills you'll gain

Category: Performance Review
Category: Generative AI Agents
Category: Performance Analysis
Category: Data-Driven Decision-Making
Category: AI Personalization
Category: Workforce Development
Category: Constructive Feedback
Category: Responsible AI
Category: Employee Coaching
Category: Smart Goals
Category: Continuous Improvement Process
Category: Automation
Category: Employee Performance Management
Category: Performance Appraisal
Category: Analysis
Category: Coaching
Category: Human Resource Strategy
Category: Trend Analysis

What you'll learn

  • Identify the importance of employee retention and engagement and their benefits to organizations. 

  • Assess the current state of employee retention and engagement within their own organization and implement tools for measurement. 

  • Implement retention and engagement strategies: effective management, career development, and recognition programs.

  • Navigate the future challenges of employee retention, focusing on hybrid and remote work environments, mental health, and inclusivity. 

Skills you'll gain

Category: Employee Retention
Category: Employee Engagement
Category: Virtual Teams
Category: Workforce Management
Category: Constructive Feedback
Category: Culture Transformation
Category: Workforce Planning
Category: Employee Training
Category: Mental Health Diseases and Disorders
Category: Employee Surveys
Category: Compensation and Benefits
Category: Employee Performance Management
Category: Diversity and Inclusion
Category: Telecommuting

What you'll learn

  • Explore the foundational concepts of Generative AI in compensation, benefits, and payroll, and examine its ethical application in HR operations.

  • Analyze how AI optimizes payroll for accuracy, adaptability, and improved employee experience through automation and self-service tools.

  • Evaluate how AI transforms benefits administration by personalizing offerings, streamlining processes, and enabling real-time adjustments.

  • Evaluate how AI enhances compensation strategies by analyzing pay equity, designing optimized plans, and adapting compensation structures.

Skills you'll gain

Category: Payroll Processing
Category: Compensation and Benefits
Category: AI Personalization
Category: Automation
Category: Compensation Analysis
Category: Operational Efficiency
Category: Compensation Management
Category: Payroll
Category: Employee Retention
Category: Human Resources
Category: Payroll Systems
Category: Workforce Management
Category: Compensation Strategy
Category: Responsible AI
Category: HR Tech
Category: Benefits Administration
Category: Data Ethics
Category: Generative AI Agents

What you'll learn

  • Explain the significance of diversity and inclusion in the workplace.

  • Identify Implement strategies to mitigate the impact of common types of unconscious bias.

  • Apply cultural competence to effectively communicate and collaborate with colleagues from diverse backgrounds.

  • Apply inclusive leadership practices and measure its impact on the workplace culture.

Skills you'll gain

Category: Diversity and Inclusion
Category: People Management
Category: Empowerment
Category: Cultural Diversity
Category: Workplace inclusivity
Category: Employee Engagement
Category: Diversity Awareness
Category: Cultural Responsiveness

What you'll learn

  • Explain how GenAI tools can revolutionize employee engagement practices.

  • Use AI platforms to collect and analyze employee feedback in real time.

  • Develop actionable strategies to address engagement challenges.

  • Optimize GenAI Solutions to sustain workplace morale.

Skills you'll gain

Category: Responsible AI
Category: Real Time Data
Category: Employee Engagement
Category: AI Personalization
Category: Drive Engagement
Category: Analysis
Category: Continuous Improvement Process
Category: Employee Retention
Category: Case Studies
Category: Human Resource Strategy
Category: Human Resources
Category: Employee Surveys
Category: Generative AI Agents

What you'll learn

  • Identify the root causes of workplace conflicts.

  • Apply effective conflict resolution strategies.

  • Conduct mediation sessions with confidence.

  • Use tools to foster ongoing workplace harmony.

Skills you'll gain

Category: Conflict Management
Category: Mediation
Category: Team Building
Category: Employee Engagement
Category: Active Listening
Category: Teamwork
Category: Communication Strategies
Category: Empathy
Category: Professionalism
Category: De-escalation Techniques
Category: Emotional Intelligence
Category: Collaboration
Category: Adaptability
Category: Negotiation
Category: Communication
Category: Trustworthiness
Category: Root Cause Analysis

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Phil Gold
Coursera Instructor Network
9 Courses18,868 learners
Starweaver
Coursera Instructor Network
439 Courses811,081 learners
Eric Zackrison
18 Courses19,140 learners

Offered by

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Coursera Plus

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions