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Results for "service improvement"
Status: NewStatus: Free TrialSkills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership, IT Infrastructure
Status: PreviewBoard Infinity
Skills you'll gain: Quality Management, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Kaizen Methodology, Operational Excellence, Continuous Improvement Process, Process Improvement, Six Sigma Methodology
Status: NewStatus: PreviewSkills you'll gain: Lean Six Sigma, Quality Management, Process Analysis, Quality Improvement, Process Capability, Data-Driven Decision-Making, Process Flow Diagrams, Pareto Chart, Run Chart, Statistical Process Controls, Process Improvement, Statistical Analysis, Quality Control, Data Analysis, Data Analysis Software, Histogram, Scatter Plots
Status: NewStatus: Free TrialCisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
Status: NewStatus: PreviewSkills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Status: Free TrialImperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Pareto Chart, Public Health, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Equity, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Care Management, Data Quality, Scientific Methods, Health Care, Health Informatics, Health Disparities
What brings you to Coursera today?
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Status: Free TrialUniversity at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Management Consulting, Discussion Facilitation, Organizational Change, Philanthropy, Case Studies, Change Management, Strategic Leadership, Leadership Development
Status: NewStatus: Free TrialSkills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Operational Excellence, Quality Assurance, Process Improvement, Cost Management, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement
Status: NewStatus: Free TrialSkills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Status: NewStatus: PreviewSkills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure
Status: NewStatus: Free TrialStarweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
In summary, here are 10 of our most popular service improvement courses
- ITIL V4 Certification Preparation: EDUCBA
- Quality Improvement and Management: Board Infinity
- Lean Six Sigma Yellow Belt: Apply, Analyze & Improve Quality: EDUCBA
- Implementing Cisco Quality of Service: Cisco Learning and Certifications
- Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
- Quality Improvement in Healthcare: Imperial College London
- Introduction to Customer Service: CVS Health
- Improving Leadership & Governance in Nonprofit Organizations: University at Buffalo
- Mastering Total Quality Management: Analyze, Apply & Improve: EDUCBA
- ITIL V4 Introduction to Service Management Concept: EDUCBA
