ServiceNow

ServiceNow is a cloud-based platform designed to automate IT Business Management (ITBM) and IT Service Management (ITSM) and to provide IT operations management (ITOM). Coursera's ServiceNow catalogue teaches you how to streamline business operations and improve user experience with this innovative platform. You'll learn about incident management, problem management, change management, knowledge management, and much more. Gain a comprehensive understanding of ServiceNow's capabilities, from creating service catalogues to implementing workflow automation, all while mastering tools like ServiceNow's powerful scripting engine, reporting and performance analytics. This skill would help you drive efficiency and effectiveness in the IT domain of any organization.
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Results for "servicenow"

  • Packt

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems

    4.4
    Rating, 4.4 out of 5 stars
    21 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    Status: Preview

    Coursera Instructor Network

    Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    Status: Preview

    Coursera Instructor Network

    Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    Status: Preview

    Coursera Instructor Network

    Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial

    University of Maryland, College Park

    Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Application Deployment, Platform As A Service (PaaS), Automation, Cloud Applications, Salesforce, ServiceNow

    Intermediate · Course · 1 - 3 Months

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    Leading partners

    • Packt
    • University of Maryland, College Park